Practical help, clearly explained.

Tell us what is happening. We will find what matters, explain your choices and plan the next step.

Email at your own domain
Set up email on computers and phones
Set up shared mailboxes
Turn on two-step verification
Check domain email records
Choose Microsoft 365 or Google Workspace
Test email before you rely on it

A professional business email address.

A business email domain

Your email can end in your business name, like name@yourbusiness.com.au, instead of a free address. This is custom email at your own domain. We check who controls your domain first, so we know what can be changed.

Accounts and devices

We set up each person’s account on their computer, phone and tablet, then send a test message so you know it works.

Shared mailboxes

A shared mailbox like info@ or accounts@ lets more than one person read and answer the same email. We set up who can see it and who can reply.

Security

We turn on two-step verification, so a stolen password is not enough to get in. We also check your domain records that help stop fake email being sent in your name.

Microsoft 365 or Google Workspace

Both are well known. We help you pick the one that suits how your team works, if either does. Licence and hosting fees are set by the provider you choose and are paid to them.

How it works

  1. 1Review your current email accounts and domain.
  2. 2Agree the scope and costs with you.
  3. 3Set up and test.

Common questions

What is a custom email domain?
A custom email domain is the part after the @ that uses your business name. A business email domain such as yourbusiness.com.au lets you create addresses for staff and shared inboxes. We check your domain and help set up the email service and records it needs.
Is customised email different from corporate email?
These names often mean email that uses your own business domain. A corporate email address or company email address can be name@yourbusiness.com.au or a shared address such as accounts@yourbusiness.com.au. You do not need a large company to use one.
Can I have a personal business email address?
Yes. You can use an address in your own name, such as jane@yourbusiness.com.au, for your business work. We help set up your account on your computer and phone, with two-step verification.
Do I need both business email and a domain?
Yes, if you want your address to use your business name. The domain is the name you register. Email hosting provides your mailbox. These can come from different providers, and the fees are separate. We help you understand what you already have and what you need.
Can I keep my existing domain?
Usually, yes. You keep your domain and we point it at the new email service. We first check who holds the domain and whether we can get access.
What will it cost?
It depends on the provider you choose and how many people need email. Licence and hosting fees are charged by that provider. We will agree our own costs with you before work starts.

Want email set up properly?

Tell us what you have now. See also Business IT Support and Business Systems & Custom Tech.

Contact our team

Support across South-East Melbourne and Gippsland.

We help small businesses across the region. We can fix some problems online. Others need an on-site visit. We will tell you which option is best.

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More ways we can help

View all services
01

Business IT Support

Mobile IT support for your business, remotely or at your workplace by arrangement.

  • Fix everyday tech problems
  • Set up and repair printers
  • Set up email accounts
View service details
02

Computers & Hardware

The right computer, set up properly, without paying for more than you need.

  • Advice on new computers and laptops
  • Buy one or many computers
  • Set up computers and move your files
View service details
03

Business Systems & Custom Tech

Make the tools your business uses work better together.

  • Custom report screens
  • Small custom tools
  • Set up cloud file storage
View service details

Start with the problem.

Tell our team what is happening

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Monday to Sunday, 9am to 5pm

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